Privacy Policy of Qb838

How Long Records Are Kept

Contact form submissions are stored only as long as needed to resolve your query. Once the matter is closed, the data is deleted securely. Server logs are kept for a short period, typically a few months, then erased. The platform does not retain any personal data longer than necessary for its stated purpose.

Your Right to Access or Delete Data

You may request a copy of any personal data the site holds about you. Simply use the contact page to make your request, and we will respond within the timeframes required by Malaysian law. You can also ask for your data to be deleted. Send your request through the contact form, and we will remove your information unless we are legally obliged to keep it.

What We Collect and When

When you use the contact form, we collect the information you submit, such as your name, email address, and message. This happens only when you voluntarily send it. The web server also automatically records your IP address, browser type, and the pages you view. This standard data is logged with each visit to the platform.

Who Data Is Shared With

We share data with analytics and hosting providers who act only on our instructions. These partners help us understand site traffic and keep the platform running reliably. Your personal data is never sold to third parties. The site does not rent, trade, or otherwise transfer your information for any commercial gain.

Why Each Type Is Held

Contact form data is held to respond to your enquiry or request. It allows the site to address your questions about accounts, promotions, or technical issues. Server logs are kept to monitor site performance, diagnose faults, and prevent abuse. IP addresses help distinguish genuine visitors from bots or malicious traffic.

Cookies and Turning Them Off

The site uses cookies to remember your language preference and to analyse how the lobby is used. These small files improve your experience and help us fix errors. If you disable cookies in your browser, some features may not work correctly. You might need to select your language each time, and personalised settings may be lost.

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